Questions our customers often ask

SA4S is a complete cloud platform (ERP and POS) for businesses in Saudi Arabia that brings sales, inventory, purchasing, accounting and e-invoicing together in one system, with a full Arabic and English interface.

Yes. You can create your company account and start a free trial without entering a credit card. The trial length is set per plan and shown on the pricing page.

Yes. The cashier keeps recording sales when the connection drops and syncs automatically when it returns. If a sync conflict occurs (for example a quantity ran out) the manager is notified to resolve it.

The system is built to the Phase 2 technical specifications: a digitally signed UBL 2.1 XML document with a QR code, sent to the authority as clearance for tax invoices and reporting for simplified ones. Onboarding your company with the authority (obtaining the certificates) follows its procedures. Always confirm the authority's requirements and deadlines from its official sources.

You pay by card on a secure page hosted by the payment gateway. Your card details never reach our servers and we never store them. Your subscription is only activated once we verify the payment directly with the gateway.

Yes. You can upgrade to a higher plan at any time and the difference is calculated for the remaining period. Downgrading is possible as long as your current usage fits within the lower plan's limits.

Your data is never deleted automatically. After the subscription end and grace period, creating and editing documents pauses temporarily, while you can still view and export your data and renew.

Yes. Isolation between companies is enforced at the database level, every user has specific permissions, and every important action is recorded in an immutable audit trail.

Yes. You can request a complete export of your company's data from inside the system at any time.

From the contact page or the live demo page you can send your request directly and our team will get back to you. The level of support depends on the plan and is shown on the pricing page.